To improve the maintenance efficiency of water dispensers and help both the vendor and the Environmental Health and Safety Center track repair progress, please submit repair requests online by scanning the QR code on the machine. Follow the steps below:

➡️ Step 1: Scan the QR code

➡️ Step 2: Add the contact as a friend

➡️ Step 3: After adding, open a chat window

➡️ Step 4: Tap the bottom-left corner to activate the keyboard

➡️ Step 5: Send the location of the equipment and a description of the issue

👌That’s it! Your repair request is complete~