What should I do if the AC card is damaged but still has money left on it?
Students should take the damaged card to the nearest dormitory service station or Campus Housing Service Division office to register both online (https://reurl.cc/oyk0XD) and on paper .
- Then, on the next business day, bring the newly purchased card and damaged card (note: if the card is lost, balance transfer is not possible) to the CHSD office for balance transfer. The balance will be calculated according to the following formula:
Formula: Most recent top-up balance - [(Date of reporting at dorm service station or office) - (Top-up date)] × 100. If the top-up and damage occur within 24 hours of each other, the entire balance will be transferred.
Example: If the most recent top-up was on October 1st with a balance of NT$1000, and the card malfunctions on October 3rd, reported the same day, then the calculation would be 1000 - [(Oct.3 – Oct.1) × 100] = NT$800, and NT$800 will be transferred to the new card. If reported on 10/4, NT$700 would be transferred.