Please note the following issues,
- Refunds are only available to the Chunghwa Post office accounts. If students don’t have the Post account, they may use a friend or relative's account instead (however, you must provide their name and ID number).
- Refund processing is done once per semester by the CHSD at the end of the semester. Then, students will receive the refund at the beginning of the following semester.
- Refund applications are accepted during business hours from 9:00–11:30 and 14:00–16:00. Please fill out the refund form (https://reurl.cc/yvd7Oq) and visit the CHSD office at the scheduled time to confirm the balance and card information. Refunds will be processed in batches.
4. International students are advised to assess the feasibility of applying for a refund based on their departure time from Taiwan. 
Those without a post office account or who will be leaving Taiwan at the end of the semester will not receive a refund. Therefore, please avoid overloading the card balance or consider transferring the card to someone else before leaving Taiwan.